What is your return policy?

Return & Refund Policy

Thanks for shopping at NPJ Originals LLC. Where we encourage all to be the only you are perfect at being, the original quintessence of you. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 07 ​calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Sale items and discounted items are not eligible for returns or refunds. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You can also elect to receive store credit instead of a partial refund.

 

Exchange

If the item you purchase does not fit as expect, the item can be exchange for the same or similar product in the appropriate size.

 

Shipping

You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 If you have any questions on how to return your item to us, contact us at npjoriginals.info@gmail.com.